Terms & Conditions
How We Work With You At Mukti Creations
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Everything we offer is made with intention — and we want our terms to reflect that same clarity and care. Here’s what you need to know when shopping with us:
Ordering & Payment
When you place an order, you're supporting a small, handcrafted business.
All prices are in [USD], and payment is collected at checkout through secure platforms like PayPal. Once your payment is complete, we begin preparing your piece with love and care.📦
Shipping
We ship within the U.S. (and internationally where available). Shipping timelines depend on your location and what you’ve ordered — but we always do our best to get things to you quickly and safely. Once your order leaves our hands, we’ll send you tracking details. We ask for 2-3 weeks in custom Kriya mala shipment. The wait will surely be worth it!
Returns & Exchanges
If something’s not quite right, you have 14 days to request a return or exchange — as long as your item is unworn and in its original condition.
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Custom pieces or personalized orders are final sale, unless something arrives damaged. In which case, take a photo right away and email us at orders@mukticreations.com.
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The refund for T-shirts is handled by the print-on-demand platform we use, since we only create the designs, and they print and ship to you directly.
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We trust you to return items with the same care we sent them.
About Our Products
Every crystal and pearl we use is naturally unique — just like you. Small differences in shape, color, or pattern are part of their beauty. Please remember: while crystals carry energy and intention, they are not a replacement for medical care or professional advice. They're here to support your journey, not solve it.
Your Info Stays Safe
We respect your privacy — your personal information is never sold or shared beyond what’s needed to process and deliver your order. See our Privacy Policy for more.
A Few Other Things
All designs and content on our site belong to Mukti Creations.
We’re not responsible for postal delays or customs processing.
If you have sensitive skin, please read our materials list before wearing.
Need Help? Just Reach Out.
We’re always here to answer questions or make sure you’re happy with your experience. Email us at orders@mukticreations.com — we’ll get back to you soon.
